How is the shipping calculated?
As a curator of fashion from around the globe, we work with many different vendors to provide the variety of items that we do. Ourselves along with each vendor has their own shipping costs associated with the items on our site which could explain why the shipping costs of one item may vary from another.
Are there any COD (charge on delivery) costs?
There are two types of shipping that we offer and COD charges depend on the shipping method selected.
- Flat Rate Regular Parcel
- Estimated time: 3 – 6 weeks
- There are no extra COD costs
- Cheapest method of delivery
- Expedited Shipping
- Estimated time: 1 week
- Packages may be subject to COD taxes and duties
- Fastest, most reliable method of delivery
How long will the shipment take and what else can I expect?
The shipping time is dependent on the shipping method that is selected.
- Flat rate regular parcel can take 3 – 6 weeks
- Expedited Shipping takes about 1 – 2 weeks
In addition, items are shipped based on availability. If we do not have the items in stock, we will ship the items directly from our vendors. This means that your order can come in several packages.
What if it doesn't fit or if I don't like it?
Claim your refund within 90 days of purchase by sending an email to our customer service at email@example.com. If the item is damaged, or the sizing is more than 1 inch different than the sizing chart, then your item will be eligible for a refund. Please attach photos for proof. There are 2 refund options:
- Full Refund – We can organize a shipment back to our location in Toronto, Canada. Once the item is received, a refund will be issued. Shipping / Mailing fees are not included
- Partial Refund – Keep the item and receive a 40% refund.
What about refunds on taxes, duties and shipping charges or costs?
Unfortunately we cannot refund duties, taxes or shipping charges.
I am a designer and I want to set up a boutique on maison6ix.com
Send us an email to firstname.lastname@example.org and we’ll help get you started.
I am planning to launch a collection and am interested in the next maison6ix pop up event.
Send us an email to email@example.com and we’ll get back to you with more information and next steps.
I have an upcoming celebration and would like to host it with a maison6ix VIP shopping experience.
Celebrating a birthday, bachelorette party or just looking for some VIP treatment? Send us an email to firstname.lastname@example.org to get started with your reservation.